Customer stories

How home care providers use PASS

See how home care organisations use PASS to manage care plans, coordinate visits and keep track of care across their services.

Free and no obligation.

85,000+ care professionalsuse PASS across the UK

Wirral Health & Care Commissioning Bluebird Care Lotus Home Care
More stories

Care records, reporting and keeping families informed

Read how Baxters, Dalriada and Primera use PASS in their day-to-day work.

Baxters Homecare customer story
Baxters Homecare

Accessing GP information during care.

See how authorised staff use GP Connect within PASS to access medical information and support care planning.

Read Baxters’ story →
Dalriada Homecare customer story
Dalriada Homecare

Keeping carers and families up to date.

Recent notes help carers prepare for visits, while openPASS gives families visibility of care records and schedules.

Read Dalriada’s story →
Primera Healthcare customer story
Primera Healthcare

Managing care information across two branches.

Primera brought reporting and care information into PASS, with support to standardise records across both branches.

Read Primera’s story →
More home care customer stories (15)
Other care and commissioning stories (8)
Customer videos

Watch the interviews

Hear how Dalriada Homecare keeps carers and families informed.

Dalriada Homecare

Carers can check recent notes before a visit, and families can see care plans, notes and schedules through openPASS.

Read Dalriada’s story
More PASS customer interviews
Lena Macdonald
“The weekly meetings really put our mind at ease and made the whole process smooth.”

Lena Macdonald, Registered Manager
Bluebird Care Inverclyde & Renfrewshire

Read about their switch
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Want to see how it works?

See how PASS handles care planning, rotas and reporting for a home care service like yours. Ask about switching systems, support and pricing.

Free and no obligation. Trusted by 1,250+ providers.

What you can cover in your demo

  • Care planning, scheduling and reporting
  • Moving from your current system
  • Setup, support and pricing

Send us your details and a PASS specialist will contact you to arrange a time.