How home care providers use PASS
See how home care organisations use PASS to manage care plans, coordinate visits and keep track of care across their services.
Free and no obligation.
85,000+ care professionalsuse PASS across the UK
Bringing care and operations together
Home care teams explain how they moved from separate systems, organised their records and supported staff through the change.

Rotas, audits and care management in one place.
The team brought separate systems into PASS, making it easier for managers to see what was happening and act on it.
Home care provider · Care and office teams
Read Caring Hands’ story →
Upgraded to all-in-one PASS in four weeks.
Already using PASS for care planning, Muzaana brought rostering, finance and reporting together through a phased upgrade.
13 carers · Around 1,500 care hours a month
Read Muzaana’s story →
Moving care records with help from the PASS team.
Weekly onboarding meetings and help transferring documents gave the team a clear plan for moving to PASS.
Home care franchise · Existing-system switch
Read Bluebird Care’s story →Care records, reporting and keeping families informed
Read how Baxters, Dalriada and Primera use PASS in their day-to-day work.

Accessing GP information during care.
See how authorised staff use GP Connect within PASS to access medical information and support care planning.
Read Baxters’ story →
Keeping carers and families up to date.
Recent notes help carers prepare for visits, while openPASS gives families visibility of care records and schedules.
Read Dalriada’s story →
Managing care information across two branches.
Primera brought reporting and care information into PASS, with support to standardise records across both branches.
Read Primera’s story →More home care customer stories (15)
Bluebird Care Portsmouth
Bluebird Care Nottingham and Newark & Sherwood
Bluebird Care Westminster, Kensington and Chelsea
Bluebird Care Reading and Wokingham
Bluebird Care North Tyneside
Three Sisters Care
Kingsway Care
Crossroads Caring For Life
Heritage Healthcare
Mulholland Care
Care Dynamics
Enable Health
Bluebird Care Edinburgh and Glasgow
Eidyn Care
Bluebird Care Lewes District (Brighton & Hove)
Watch the interviews
Hear how Dalriada Homecare keeps carers and families informed.
Dalriada Homecare
Watch on YouTube ↗Dalriada Homecare
Carers can check recent notes before a visit, and families can see care plans, notes and schedules through openPASS.
Read Dalriada’s storyMore PASS customer interviews
Customer interview
Watch on YouTube ↗Customer interview
Watch on YouTube ↗Customer interview
Watch on YouTube ↗
“The weekly meetings really put our mind at ease and made the whole process smooth.”
Lena Macdonald, Registered Manager
Bluebird Care Inverclyde & Renfrewshire
Want to see how it works?
See how PASS handles care planning, rotas and reporting for a home care service like yours. Ask about switching systems, support and pricing.
Free and no obligation. Trusted by 1,250+ providers.
What you can cover in your demo
- Care planning, scheduling and reporting
- Moving from your current system
- Setup, support and pricing
Send us your details and a PASS specialist will contact you to arrange a time.

























