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Schedule Hero
Gaps in your schedule? Rescue your rota with smart cover plans – built with AI in seconds, fully editable, and approved by you.
Why we built Schedule Hero
"The dreaded 6am sick call is the one thing you can't plan for... until now."
One unexpected absence and a whole run needs covering, all before your day’s even got going. The usual plan is frantic calls, unread texts, and your morning up in smoke.
That isn’t good enough for you or the people you support, so we built Schedule Hero.
Generate ranked plans in seconds, for you to review and publish
Balances availability, travel, care needs and continuity, with strengths and trade-offs
Works across your rota, whenever visits need assigning
How it works
Generate smart cover plans in seconds
Choose visits to assign
Sickness, training, a last-minute appointment. Whatever the reason, log it in PASS and Schedule Hero gets to work.
Generate cover plans
Your AI agent will hand you multiple, ranked plans in seconds. Each one shows its strengths and trade-offs in plain words.
Review and publish
Approve the plan, or edit to your liking. PASS will notify your team and clients only when you’re ready to publish.
Go beyond absence cover
The best bit? Schedule Hero can build plans for any unassigned visits on your rota, whether someone leaves, new care begins or the week simply needs reshuffling.
Schedule Hero works across your rota, whenever visits need assigning
If a carer leaves
Reassign their visits without rebuilding the rota.
Start new care
Find the best assignments for a new care package.
Fill rota gaps
Assign visits left open by everyday changes.
Reshuffle visits
Find a better fit for unassigned visits.
Save time. Save schedules.
Ethical AI
Every plan is a draft until you say otherwise
Transparent
Schedule Hero ranks cover plans and shows what each one covers, the travel it adds and the carers it affects.
Controlled
You can edit any plan before you accept it. Your team are told when you publish, not a moment before.
Compliant
Access stays controlled by role, and every plan and change is logged.
Ready to rescue your rota?
Questions and answers
No – you are always in control. It builds cover plans and shows you the options. You choose one, edit it if you want, and your carers only get updated when you publish.
Schedule Hero works inside PASS, the leading care planning, scheduling, finance and auditing platform used by more than 1,250 services to deliver 15.5 million home care visits every year.
Book a tour and we’ll show you how it fits your service. Most providers are up and running within 30 days.